Terms of service

These terms govern your use of this site, the diagnostic, the customer portal, and the services we provide. By submitting the diagnostic, signing up as a partner, or engaging us to form a company, you agree to these terms.

1. Who we are

StartSmart Business Solutions L.L.C-FZ (“StartSmart”, “we”) is a UAE-licensed business-services consultancy based in Business Bay, Dubai. We help international founders form UAE companies, obtain residency, open business bank accounts, and stay compliant.

2. The diagnostic

Completing the diagnostic does not create a contract for services. We respond with a proposal within one business day. A contract begins only when you accept that proposal and we send a confirmation.

3. Fees

Service fees are stated in USD on our proposals. Government and authority fees are passed through at cost — we never mark them up. Fees are due in advance unless otherwise agreed in writing.

4. What we do and don’t do

• We are a business-services consultancy — not a law firm, not an accountant, not a tax adviser. We work alongside qualified professionals where regulated advice is required.
• We do not provide legal or tax advice. Where you need such advice, we will say so and either refer you to a qualified adviser or work with one you already have.
• We do not guarantee outcomes that depend on government authorities — visa approvals, licence issuance times, bank decisions. We do guarantee that our part of the process is done correctly (see our guarantee).

5. Your responsibilities

• Provide accurate information about you and your business.
• Comply with UAE law, your home-country law, and any other applicable law.
• Renew your licence, visas, and tax registrations on time. We send reminders; the legal obligation is yours.

6. Liability

Our total liability under any engagement is capped at the fees you paid us for that engagement. We are not liable for indirect, consequential, or incidental damages (including lost profits, lost data, or business interruption). Nothing in these terms limits liability for fraud or gross negligence.

7. Termination

You can stop using the site at any time. For ongoing service engagements, termination terms are in your proposal.

8. Changes to these terms

We may update these terms from time to time. Changes apply to future use of the site and the portal. For active engagements, the version of these terms in force when your proposal was accepted continues to apply unless we agree otherwise in writing.

9. Governing law

These terms are governed by the laws of the UAE. Disputes are subject to the exclusive jurisdiction of the Dubai courts.

This page is a starting point and is subject to legal review before launch.